Shipping policy

Shipping Policy

At PA Lucky Scoop, we are committed to delivering your order safely and as quickly as possible.

Orders are processed within 1–3 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.

Estimated delivery times:

United Kingdom: 2–5 business days
International Orders: 7–21 business days (depending on the destination and customs processing)

Please note that delivery times are estimates and may vary during busy periods or due to circumstances beyond our control.

Shipping costs are calculated at checkout based on your delivery address and the size of your order.

Any free shipping offers will be clearly displayed on our website when available.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).

International customers are responsible for any customs duties, taxes, or import fees charged by their country's customs authority.

Please ensure your shipping address is correct before completing your order.

PA Lucky Scoop is not responsible for delays or lost parcels resulting from incorrect or incomplete addresses provided by the customer.

If your order has not arrived within the estimated delivery time, please contact us and we will work with the shipping carrier to investigate.

If your parcel arrives damaged, please contact us within 48 hours of delivery with:

We will review your request and arrange a replacement or refund where appropriate.

If you have any questions about shipping, please contact us:

Email: info@paluckyscoop.co.uk

We aim to respond within 24–48 business hours.